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Quality service and committed employees. How do we do it?
We provide customisable solutions that allow management to have control of both mobile and fixed assets.
OUR HISTORY
BlackBox Control was established in 2002 with the mission of empowering our customers to have complete control over their assets. We provide customisable solutions that allow management and control of both mobile and fixed assets.
With extensive onboard asset integration, options for both cellular and satellite coverage and precise business intelligence reporting, BlackBox is one of the most innovative vehicle tracking systems Australia has to offer. Above all, we are an Australian owned and operated business who believe in delivering exceptional service to build strong and enduring relationships with our customers, ensuring that you get more than just a GPS vehicle tracker. To us, your asset is more than just a dot on the map.
OUR VISION
With BlackBox working silently in the background, you get a second pair of eyes that allow you to take control like never before, all while improving customer service and staff morale.
OUR MISSION
Our mission is to empower our customers to have total control over their assets.
OUR OPERATIONS
At BlackBox we strive to provide our customers with the information and data you need to optimise your business operations.
To do so, BlackBox has implemented systems and partnerships to further diversify the range of products available to our customers. Our commitment to the Intelligence Access Program (IAP), developed by the Transport Certification Australia (TCA) has vastly improved the service that BlackBox provides as one of only five providers of IAP certified telematics Australia-wide. BlackBox is also actively implementing an Integrated Management System (IMS) that aligns with ISO 9001:2015, ISO 14001:2015, OHAS 18001 and OHS 4801.
Our Values
OUR VALUESTrust
We know it is built and maintained by small actions over time. It is the cornerstone, the foundation, for everything we do in support of you, our customer.
OUR VALUESRespect
We treat others the way we wish to be treated. We display respect and awareness of individual differences. We seek to listen and respect others whilst engaging in honest and direct communication at all levels.
OUR VALUESExcellence
In every situation we find ourselves we strive to do the best that we can and then to do better the next time. It is what happens when we do the little things well.
OUR VALUESCommitment
At each step along the way, our commitment inspires us to take positive action and overcome obstacles and pushes us on until we “make it happen”.
OUR VALUESInnovation
The same old way will not work in the future, we bring out of the box thinking to work. We help our customers to apply innovation.
OUR VALUESIntegrity
This quality is being honest and having strong moral principals to remain whole, and undivided, when working towards a common goal. It’s how we build and have effective inter-personal relationships.
National Accreditation
BlackBox is proud to be one of only five providers that are nationally accredited by the Australian government to provide IAP certified telematics in full compliance with Transport Certification Australia (TCA). As a Certified Service Provider BlackBox is also accredited for TMA. BlackBox is also actively implementing an Integrated Management System (IMS) that aligns with ISO 9001:2015, ISO 14001:2015, OHAS 18001 and OHS 4801.